Industry & Business

Zendesk plans to expand team to 500 staff in Ireland

 Breaking News
  • EIB to Back €1.2 Billion Pan-European Renewable Investment Through Irish NTR Fund The world’s largest international financier for renewable energy, the European Investment Bank, will back renewable energy investment across Europe in co-operation with Dublin-based NTR plc. The EIB’s €84 million backing for the NTR Renewable Energy Income Fund II was announced at an EIB investment conference at the Central Bank of Ireland attended by more than [...]...
  • ABP’s Olleco on Shortlist For Davos Sustainability Award ABP Food Group’s renewable division, Olleco, has been shortlisted for a prestigious ‘Circular’ sustainability award for its development of a circular economy model with McDonald’s and Arla Foods in the UK. The awards are an initiative of the World Economic Forum and the Forum of Young Global Leaders and winners will be announced at the [...]...
  • Pioneering Proteomics Researcher and Entrepreneur Receives the NovaUCD 2018 Innovation Award The NovaUCD 2018 Innovation Award has been presented to University College Dublin’s (UCD) Professor Stephen Pennington (pictured), a global leader in proteomics (the study of proteins) research and innovation. The Award was presented to him in recognition of his commitment and success in protein biomarker research, undertaken during the last 15-years at the UCD School [...]...
  • National Manufacturing & Supply Chain Conference & Exhibition 2019 – Thursday, January 17th – Citywest Hotel, Dublin Approximately 3,000 people from all over Ireland are expected to visit the 2019 National Manufacturing & Supply Chain Conference & Exhibition at the Citywest Hotel, Dublin on Thursday, January 17th, making the event the largest gathering of the manufacturing and supply chain community in the country. Now in its sixth year, the National Manufacturing and Supply [...]...
  • DIT Launches New MSc in Transport and Mobility Over 250 million journeys were taken by passengers on Irish public transport services in 2017, and with the population set to increase, this number is likely to continue growing in the coming years. Dublin Institute of Technology (DIT) has launched Ireland’s first ever MSc programme in Transport and Mobility designed to equip graduates with the knowledge [...]...

Zendesk plans to expand team to 500 staff in Ireland

Zendesk plans to expand team to 500 staff in Ireland
July 13
09:00 2017

Zendesk has announced that it is looking to hire an additional 300 staff and has agreed a lease to expand into 55 Charlemont Place in 2018, taking over 58,000 sq. ft. of Grade A office space in Dublin for its EMEA HQ following a significant growth of the local team. The announcement is supported by the Irish government through IDA Ireland.

Zendesk established its first office in Dublin in 2012 with two engineers to focus on supporting the global expansion of the company’s engineering team. By 2014, the team had grown to over 50 employees continuing to support product development specifically for the Zendesk Talk and mobile products but also bringing in sales, support and operations teams at its current location of One Grand Parade.

Colum Twomey, vice president of product development at Zendesk, has been there from the beginning and leads the office in Ireland: “It’s incredible to see how much we’ve grown over the last five years in Ireland. The local team includes multiple nationalities bringing a variety of skills and plays a key role in both Zendesk’s global product development and EMEA sales expansion. This year we are recruiting for engineering, DevOps, infrastructure, product management as well as Android/iOS development roles. We’re also recruiting for a large number of non-tech roles including in sales, customer advocacy, finance and legal.”

The new building, located on the banks of the Grand Canal opposite Zendesk’s current office, is under construction and is due for completion later this year. It was designed by Pascal Mahoney of Mahoney Architecture and, upon completion, will carry a LEED Gold sustainability accreditation and a BER A3 energy rating. 55 Charlemont can comfortably accommodate about 500 people and will be able to support Zendesk’s continued growth and investment in Ireland.

According to An Tánaiste, Frances Fitzgerald: “Zendesk’s decision to create 300 new jobs in Ireland is welcome. It is a clear vote of confidence in this country’s international leadership position in technology and professional services, and as a base for European and wider EMEA operations. I am particularly pleased to see Zendesk create new roles in technical areas, like engineering, infrastructure and mobile development—areas which are driving a global digital revolution.

“The Government recognises the importance of technology and technology education. Underpinning this is the Government’s commitment to creating an economic environment that is open to foreign direct investment, open to the creation of highly skilled jobs, and open to innovation.”

Along with Dublin, Zendesk has five other offices in the region: a large sales, marketing, and customer support team in London, regional offices in Berlin and Paris; as well as engineering hubs with sales and support teams in Copenhagen and Montpellier. The company has over 35,000 paid customer accounts in EMEA, growing at 30 percent year over year to end March 2017. In total, Zendesk now has over 100,000 paid customer accounts globally as of the end of March 2017.

About Author

editor

editor

Related Articles

New Subscriber





Subscribe Here



Advertisements



















National Manufacturing Conference & Exhibition 2018

NIBRT Springboard Success Stories



Upcoming Events

  • No upcoming events
AEC v1.0.4